Welcome to Mistiva. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
General
The terms “Mistiva”, “we”, “our”, or “us” refer to Mistiva Luxury Jewels. The terms “you”, “customer”, or “user” refer to any individual accessing or using this website.
By visiting our website or purchasing from us, you agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return Policy.
We reserve the right to update or modify these Terms at any time without prior notice.
Intellectual Property
All content on this website, including logos, branding, product images, graphics, text, designs, and website elements, are the exclusive property of Mistiva unless otherwise stated.
You may not reproduce, distribute, modify, or use any content from this website without written permission from us.
Website Usage
You agree not to:
- Use the website for unlawful activities
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality or security
- Upload harmful software, malware, or malicious code
- Misuse our services in any fraudulent manner
Any misuse may result in legal action and restricted access to our services.
Product Information
We strive to ensure all product details, descriptions, and pricing are accurate. However, occasional errors may occur.
Mistiva reserves the right to:
- Correct pricing or product errors
- Update product information
- Cancel orders affected by technical or pricing issues
- Refuse or cancel suspicious orders
If payment has already been made for a cancelled order, the amount will be refunded.
Orders & Payments
All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse any order due to:
- Payment verification issues
- Incorrect pricing
- Product unavailability
- Suspected fraudulent activity
Accepted payment methods are displayed during checkout.
Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, logistics partners, and unforeseen circumstances.
Mistiva is not responsible for delays caused by courier services, weather conditions, or events beyond our control.
Returns & Exchanges
Returns and exchanges are governed by our Return Policy. Please review the policy carefully before placing an order.
Items showing signs of wear, damage, or misuse may not qualify for returns or exchanges.
Limitation of Liability
Mistiva shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our products.
Our total liability, if any, shall not exceed the amount paid for the purchased product.
Third-Party Links
Our website may contain links to third-party websites. Mistiva is not responsible for the content, policies, or practices of external websites.
Privacy
Your use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the policy.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising shall fall under the jurisdiction of the appropriate courts in India.
Contact Us
For any questions regarding these Terms & Conditions, please contact us through our Contact page or official support channels.